We, Regal Export Era, are your trusted source for quality spices. We are delighted to serve customers worldwide. Please read our international shipping policy carefully to understand how we handle shipments globally.

Shipping Rates

International shipping rates vary based on the destination, weight, and dimensions of the package. Shipping costs will be calculated during the checkout process.

Shipping timelines

Delivery times vary by destination. Expect longer delivery times for international orders, estimated delivery times are provided at the time of order placement.

Factors Affecting Delivery Times

Please note that delivery times can be influenced by factors beyond our control, including but not limited to customs processing, logistic services, and any unforeseen circumstances. We appreciate your patience and understanding in such situations.

Customs and Duties

International customers are responsible for any customs duties, taxes, or fees that may be levied by their country. These charges are separate from the shipping fees paid to us and are the responsibility of the recipient. It is advisable to contact your local customs office or review applicable customs regulations to understand the potential fees and regulations for importing products into your country. Regal Export Era is not responsible for delays caused by customs processes.

Shipping Carriers

We use reputable carriers to ensure safe and timely delivery. The carrier may vary depending on the destination.

Tracking

Tracking information is provided for all international shipments. You will receive an email with tracking details once your order is shipped.

Shipping Restrictions

Some countries may have restrictions on the import of specific spices. It is the responsibility of the customer to check their country's regulations. Regal Export Era is not responsible for restricted items seized or destroyed by customs.

Lost or Delayed Shipments

If your shipment is lost or significantly delayed, please contact our customer service. We will initiate an investigation with the shipping carrier and work towards a resolution.

Communication

Our customer service team is available to assist you with any shipping-related inquiries. Please contact us at info@regalexportera.com.

Disclaimer

We do our best to ensure a smooth international shipping experience. However, Regal Export Era is not liable for circumstances beyond our control, such as customs delays or lost packages.